/Storm Dennis brings second day of travel misery

Storm Dennis brings second day of travel misery


Published on Sunday, February 16, 2020

Storm Dennis is bringing a second day of travel chaos, with more flights and ferries cancelled, delayed and diverted.

Many short haul flights from Heathrow and Gatwick have been affected on Sunday morning, adding to the half-term getaway chaos that saw hundreds of flights cancelled on Saturday.

More easyJet flights have been cancelled on Sunday, the day after it grounded over 230 flights. EasyJet passengers were told late on Friday evening that their Saturday flights would not go ahead. An estimated 40,000 passengers, many travelling overseas for half-term holidays or Valentine’s breaks, were affected.

Most of easyJet’s flight cancellations on Saturday were from Gatwick, with 48 flights from Luton grounded. Flights from Bristol, Edinburgh, Glasgow, Newcastle, Southend and Stansted were also hit.

Customers were told they could transfer their flight on a different day or get a refund.  The airline said: “We are doing everything possible to minimise the impact of the disruption for our customers and to arrange alternative travel. We will also provide hotel rooms and meals for customers who require them.”

British Airways cancelled 40 departures to and from Heathrow on Saturday afternoon. Other airlines, including Iberia, Lufthansa and Virgin were also affected. Ryanair said its flights operated as normal.

On Sunday morning, travel service Inrix said around 60% of flights out of Heathrow had been delayed by over 30 minutes, with some cancellations. The airport is telling passengers to check their flight status before heading to the airport.

Meanwhile, Gatwick said on Sunday: “Due to Storm Dennis we are experiencing very high winds today and this is causing some delays and cancellations to flights. We advise passengers to allow plenty of time to get to the airport and to check the status of their flight with their airline.”

Brittany Ferries passengers face a second day of delays, diversions and cancellations after several services were affected by Storm Dennis on Saturday.

Sunday’s 20:00hrs Portsmouth-St Malo service has been diverted to Cherbourg, while Monday’s St Malo-Portsmouth 10:30hrs sailing will now depart Cherbourg at 13:00, arriving in Portsmouth at 18:30. A coach transfer has been arranged to take passengers between St Malo and Cherbourg.

Sunday’s 08:30 Poole-Cherbourg service, 17:15 Santander-Portsmouth service, 22:00 Plymouth-Roscoff service, 22:30 Cork-Santander and the 23:00 Portsmouth-Bilboa sailing have all been cancelled.

Passengers should call 01752 648637 to discuss alternative arrangements.

P&O Ferries has delays of up to 90 minutes on departures between Dover and Calais. Its 10:15 service out of Dover and 13:25 service from Calais have been cancelled.

Flybe is allowing customers due to fly over this weekend to amend their booking within seven days at no extra charge to the same or similar destination.

Customers can also rebook their flight on the same route for any future date, or to an alternative destination at extra cost if the fare is higher, although Flybe will waive change fees.

Flybe said: “Due to the poor weather that has been forecast to affect large parts of the UK over the next few days, Flybe, like every airline, has minimum acceptable weather conditions in which we can safely operate. Please be assured that we will be doing our best to operate our services as normal, taking into consideration any adverse weather conditions.”

Customers who made bookings via Flybe.com can amend them online, while others are advised to contact their travel agent or Flybe customer services on 0371 700 2000 from within the UK or +44 (0)207 308 0812, from overseas.

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