/Storm Dennis: Flybe allows customers to change bookings

Storm Dennis: Flybe allows customers to change bookings


Published on Friday, February 14, 2020

Flybe is allowing customers booked to fly over the weekend to amend their booking, ahead of severe weather warnings over Storm Dennis.

Flybe said: “Due to the poor weather that has been forecast to affect large parts of the UK over the next few days, Flybe, like every airline, has minimum acceptable weather conditions in which we can safely operate. Please be assured that we will be doing our best to operate our services as normal, taking into consideration any adverse weather conditions.

“If you are booked to fly with us during this time and wish to continue to do so, please continue to check in as normal, and regularly check our flight info page for any further updates. If you have connecting flights, you should also check the flight status for each of your individual flights.

“However, we are aware that you may wish to change you travel plans in light of the forecast. 

“For customers travelling on the 15th & 16th February, we are offering the following options:

“You can rebook on a different flight for travel within the next 7 days at no charge to the same or a similar destination, providing there are available seats.  Please note that if you choose to change your flight to another destination, we cannot provide you with further ground transportation onwards from the new destination airport.

“You can rebook your flight on the same route for any future date, providing that seats are still available at the same price as that originally paid. If you would like to choose an alternative flight, please note that we will waive any change fee for your booking, however you will have to pay any change in fare (if higher than your original fare).”

Customers who made bookings via Flybe.com can amend them online, while others are advised to contact their travel agent or Flybe customer services on 0371 700 2000 from within the UK or +44 (0)207 308 0812, from overseas.

 

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